The National Financial Regulatory Administration issued a notice directing insurers to support flood relief and post-disaster recovery. Insurers must closely monitor disaster progress, allocate survey/rescue vehicles, claims staff and large-claims liquidity, and provide emergency financial support. On-site surveys and rescue work should be carried out safely to avoid secondary hazards. Firms must apply special-case handling and expedited processing: simplify claims procedures, open green channel

The National Financial Regulatory Administration issued a notice directing insurers to support flood relief and post-disaster recovery. Insurers must closely monitor disaster progress, allocate survey/rescue vehicles, claims staff and large-claims liquidity, and provide emergency financial support. On-site surveys and rescue work should be carried out safely to avoid secondary hazards. Firms must apply special-case handling and expedited processing: simplify claims procedures, open green channels, establish centralized claims points in severely affected areas, and ensure fast payouts where payable, full payment of eligible claims and reasonable advance payments.