JD.com will spend more than 100 billion yuan a year to pay five social
insurances and the housing provident fund for full‑time delivery riders and
couriers. The company has provided about 28,000 housing units to frontline staff
and will invest 22 billion yuan over the next five years to add 150,000 Service
Home units; the programme is already live in Beijing, Wuhan and Chengdu.