Apple said it has observed internal-display failures in a small number of iPhone Duo units and that the issue typically appears shortly after opening the device, while most units remain unaffected. Reports describe a cracking sound on unfolding, a bulge or looseness near the hinge, then internal-screen cracks; some devices also show white spots or abnormal bright lines. Repair site iFixit suggested the fault may result from a failed hinge component compressing the screen. Apple has opened an inv

2026-10-27

Apple said it has observed internal-display failures in a small number of iPhone Duo units and that the issue typically appears shortly after opening the device, while most units remain unaffected. Reports describe a cracking sound on unfolding, a bulge or looseness near the hinge, then internal-screen cracks; some devices also show white spots or abnormal bright lines. Repair site iFixit suggested the fault may result from a failed hinge component compressing the screen. Apple has opened an investigation, with engineers seeking failed units for analysis; some customers have received replacements while others are waiting due to store stock shortages or appointment delays.