The Royal Bank of Canada (RBC) is blocking third‑party AI agents, including Meta’s Muse, from accessing its systems, citing “unacceptable client risk.” An internal memo sent to all staff on Tuesday said the policy follows a comprehensive security review and aligns with the bank’s responsible AI guidelines. RBC warned such agents could act beyond client expectations or expose clients to legal liability. CEO Dave McKay said last week the bank had been considering blocking Muse from accessing custo

The Royal Bank of Canada (RBC) is blocking third‑party AI agents, including Meta’s Muse, from accessing its systems, citing “unacceptable client risk.” An internal memo sent to all staff on Tuesday said the policy follows a comprehensive security review and aligns with the bank’s responsible AI guidelines. RBC warned such agents could act beyond client expectations or expose clients to legal liability. CEO Dave McKay said last week the bank had been considering blocking Muse from accessing customer information.