On Nov. 13 local time Microsoft apologized for a global service outage that affected millions of users. The company said the incident was not related to a cyberattack or AI agents and was triggered by an earlier network capacity upgrade. Microsoft said recovery progress was "encouraging" and it is working to remove residual impacts. The outage left Teams, Outlook and AI assistant Copilot unavailable in at least 70 countries.

2026-11-14

On Nov. 13 local time Microsoft apologized for a global service outage that affected millions of users. The company said the incident was not related to a cyberattack or AI agents and was triggered by an earlier network capacity upgrade. Microsoft said recovery progress was "encouraging" and it is working to remove residual impacts. The outage left Teams, Outlook and AI assistant Copilot unavailable in at least 70 countries.