Microsoft has pivoted its AI strategy to prioritize selling its Copilot tool
after investor concerns over weak monetization. Chief Commercial Officer Judson
Althoff said the company set and largely met “audacious” sales goals for the
March quarter.
Previously focused on free adoption, Microsoft is now pushing enterprise
customers toward paid subscriptions, which cost about $30 per user monthly. Only
about 3% of customers were paying as of late 2025, contributing to a 24% stock
decline this year. The company aims to significantly increase paid uptake amid
intensifying AI competition.