State Grid Corporation issued measures to streamline power access and customer
services to support high‑quality economic development. It will standardize
low‑voltage supply (380/220V) for private entities with installed capacity ≤160
kW to lower connection costs, and in eligible municipalities, provincial
capitals and separately planned cities will raise the low‑voltage access cap
from 160 kW to 200 kW. For large customers and key projects the company will
adopt tiered visits and regular one‑to‑one supply management. Market‑oriented
and export‑oriented firms will be offered bespoke services including green power
and green‑certificate trading, retail tariff package comparison and
bill‑interpretation. State Grid will introduce one‑click publication of
supply‑service information and expand online intelligent services such as
facial‑recognition and single‑ID account access.
